Jeyson M
OCEAN VIEW, DE | 2025 Chevrolet TraxJuly 27, 2025
I recently had the pleasure of working with Cole at Hertrich Chevrolet, and I couldn’t be happier with the experience. From the moment I walked in, Cole was professional, knowledgeable, and incredibly personable. He took the time to understand exactly what I was looking for, answered all my questions without any pressure, and made the entire process smooth and stress-free. What stood out the most was Cole’s honesty and genuine desire to help — he wasn’t just trying to make a sale, he truly wanted to make sure I left happy and confident in my decision. He went above and beyond to get me the best deal possible, explained every step of the process clearly, and followed up after the purchase to make sure everything was perfect. If you're looking for a new or used vehicle, ask for Cole. He made what can often be a stressful experience feel enjoyable and exciting. Hertrich Chevrolet is lucky to have someone like him on their team — I’ll definitely be recommending him to friends and family!
Vera R
SALISBURY, MD | 2020 Chevrolet TraxJuly 10, 2025
I was quite pleased with the way the workers helped each other; it helped to shorten the wait time. The staff were very courteous and friendly. They kept me informed of the findings.
Eric W
SALISBURY, MD | 2019 Buick RegalJuly 8, 2025
Difficult repair, handled well
Terrika A
SALISBURY, MD | 2025 Chevrolet EquinoxJuly 8, 2025
Katie was very nice and professional! No complaints definitely will be back for more service
Hide P
SALISBURY, MD | 2016 Chevrolet Malibu LimitedJuly 2, 2025
Excellent customer service
Richard C
OCEAN CITY, MD | 2014 Chevrolet TahoeJune 27, 2025
I called to get service on my vehicle. The service dept. was busy after the operator tried twice. She said she left a message for service to call me. I waited 4 hours and decided to call again. The operator tried to get service and on the second try I was finally connected to service. I spoke with Cindy who was very professional with a good demeanor. We set my appointment. I came to my appointment and everything went very well. Cindy is an asset to your company. I came to the dealership
Kenneth S
FRUITLAND, MD | 2025 Chevrolet Silverado 1500June 26, 2025
Corey was very professional and knowledgeable when selling me my new truck.
Kalie P
SELBYVILLE, DE | 2025 Chevrolet TraverseJune 26, 2025
Shelby Hughes is the best! Very professional!
Donald R
SELBYVILLE, DE | 2021 Chevrolet EquinoxJune 19, 2025
Service person was excellent kept informed about work on car.
Babette H
SALISBURY, MD | 2025 Chevrolet TraxJune 17, 2025
took my 2025 Chevy Trax LT for 1st time oil change
Response from Hertrich Cadillac of Salisbury
June 18, 2025Babette, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!